As organizations put final touches to their strategies for 2021 and beyond and start to finalize their workplans for the year, one very important area of focus is no doubt in working with their leaders, managers, supervisors, team leaders and team members across the organization to develop Key Performance Indicators that will be used to keep them focused on the strategy and workplans and provide the basis for measurement, feedback and continuous improvement.

We are therefore pleased to share our Teaching Note on “Developing Key Performance Indicators (KPIs)” with you to support you and your colleagues with your effort in this regard.

Please CLICK HERE to download “Developing Key Performance Indicators”.

Also, please feel free to contact us if you require further support in building the capability of your team to develop KPIs or if you require support in implementing some of the suggestions we have suggested.

Finally, do not hesitate to take advantage of our other FREE learning resources from our website HERE